Below we answer the requested information of the frequently asked questions.
Is your question not here? Ask us in the chat or email firstname.lastname@example.org!
Booking requests will be send to you by email. You can accept the booking by clicking on the accept button. After accepting the booking, the tickets will be send instantly to the customer.
If you are not able to accept the booking, we ask you to contact the customer for a different date/tour and send us a copy (cc) on email@example.com.
If the booking needs to be declined please reply to the booking e-mail and let us know the reason.
Accepting a booking
Our customers select a tour and a date via our platform and purchase the activity. As soon as we receive a booking we will automatically send you a booking request via email. We ask you to accept the booking within 24 hours by clicking on the accept button. After accepting the booking the tickets will be send instantly to the customer. The ticket include your contact details.
Changing a booking
If you are not able to accept the booking we ask you to contact the customer to discuss a different date. We kindly ask you to put firstname.lastname@example.org in CC of this communication so that we are aware of what is happening.
If you need to declined the booking please reply to the booking e-mail and let us know. Please provide us with the reason for cancelling as well. We will contact the customer on your behalf and transfer the money back to their bank account.
You will receive the invoice shortly after clicking on the accept button in the booking email.
We will transfer the turnover minus our commission to your bank account after the activity has been completed.
We are working on a booking system so you can handle your stock and orders directly on this website. It will also allow API connections with your favourite booking system.
After you added your company details in the online dashboard, you can add all your activities.
Click on the link Add a new activity on your company page.
After completing your activity details to the online dashboard, we will check the information. Make sure the activity infomation is as complete as possible.
If everything is in order we will start translating the activities to adventuretickets.nl. As soon as all the activities are added we will send you an email.